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10 Best SAP Online Courses

JivoChat

With SAP: Supply Chain Logistics in R/3 course, you will learn the core concepts of supply chain logistics and transportation, how to configure the logistic process, and build a complete integrated supply chain solution in SAP. . MM transactions such as Stock Transport Orders & SAP Subcontracting. SAP BW Transports.

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AI Customer Service: Today’s Most Transformative Technologies

TechSee

A Tata Consultancy Services survey found that 31.7% According to IDC, “AI is the game changer in a highly competitive environment, especially across customer-facing industries such as retail and finance, where AI has the power to push customer experience to the next level with virtual assistants, product recommendations, or visual searches.”.

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How to Move to a Work-At-Home Model When a Rapid Response is Required

COPC

s Senior Consultants, has supported many Work-At-Home environments over the last ten years. Managers of Work-At-Home agents need the analytics and customer insights that a great knowledge management system provides.”. TechM, for example, has already transitioned over 10,000 on-site agents to home offices in response to COVID-19.

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14 Real Life Chatbot Examples to Implement your Bot Strategy

REVE Chat Blog

Vainu , a data analytics service, followed the same with their VainuBot. The finance industry and chatbot make a great partnership and really play well together. When it comes to balancing finances or managing bills it can be a struggle to find the best solutions to navigate a numbers-and policy-heavy website.

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What Is CPaaS? Communication Platform as a Service Explained

JustCall

Call Analytics. Improved Analytics. CPaaS offers real-time analytics and helps the organization operate smoothly. In the Fintech domain, CPaaS enables video consultation & facilitates easy KYC processes for the customers. Transport and Logistics. Inbound call routing. Text messaging (SMS). Hospitality.

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