Analytics Call Logging Coaching Video 
NobelBiz
FEBRUARY 27, 2024
This not only helps in ensuring compliance with protocols but also provides opportunities for coaching and feedback based on actual performance. By identifying areas for improvement, call centers can increase the quality of service and customer satisfaction.
NobelBiz
MARCH 19, 2024
Integrated with real-time data feeds and up-to-the-second analytics, these dashboards offer supervisors a holistic view of agent performance across multiple teams and channels. Watch video 8 Key Metrics that every call center dashboard should have 1. All enabled by NobelBiz leading contact center technology.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
JustCall
AUGUST 10, 2022
If you have specific call logging, call recording, and call routing Avoxi is a good choice. Monitor, whisper, or barge – Monitor live agent calls and provide help through whispers or by joining the call in real-time. Multi-level IVR with automatic call distribution based on requisite filters.
JustCall
APRIL 12, 2023
Compatibility with different platforms Check if the Gong alternative integrates with your sales tools, such as CRM, email, and video conferencing software. Look for a tool that provides the necessary features for your sales process, such as call recording, analytics, and integrations with other tools. Though Chorus.ai
JustCall
FEBRUARY 13, 2023
From business calls, SMS, data, analytics, and coaching, you need to be able to get an eagle-eye view of your sales and support to ensure your customers are not left in the lurch. With customer contact and call logs info stored on personal phones, your proprietary client data is moving out with your employees.
JustCall
FEBRUARY 28, 2024
JustCall, known for its competitive pricing and crystal-clear call quality, excels in quick set-up and boasts advanced features like call recording and analytics. Local presence: Displays a local area code to the people being called, enhancing the likelihood of call acceptance. Customer review “ Super easy to use.
JustCall
APRIL 5, 2023
They provide voice and video capabilities across borders to improve collaboration, communication, and productivity. Users get deep-dive into a wide range of data and analytics, and help their agents amp up performance. Companies know that robust VoIP services are essential. There are so many options out there.
Expert insights. Personalized for you.
104 
Let's personalize your content