Netomi

JANUARY 5, 2022

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant. Arie Goldshlager.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

JustCall

MARCH 23, 2023

Unnatural-Sounding and Stilted Script Writing the perfect script is harder than it seems, yet many businesses take it lightly and do not consult with a professional before doing so. Inbound customer support is way more efficient and streamlined with an IVR system in place. Prompts read by the auto-attendant help assist customers.

Interactive Voice Response 52

Interactive Voice Response Real estate Call flow Scripts 52

NobelBiz

FEBRUARY 22, 2022

VoIP provides for interaction with CRM and other applications and faster responses to client inquiries for retention purposes. Listen to Christa Heibel Founder & CEO of CH Consulting, explain why this is the case based on her personal experience! Learn more about our First Contact Podcast Series!

voip 52

voip Contact Center Interactive Voice Response Telecommunications 52