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May 09 – Customer Success Jobs

SmartKarrot

Become the go-to person for all account-related procedures, including touchpoints, onboarding, training, and everything in between. Develop your knowledge of the Upswing product to manage technical problems and user faults. Effectively communicate partner requests and problems to the Upswing product and engineering teams.

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The customer success outreach technique for hitting all of your accounts with value, regularly

ChurnZero

Time flies, accounts fall through the cracks, renewals get harder, and you miss upsell opportunities. In just 15 minutes of his CSM Appreciation Week tune-up mini webinar, Ryan showed us a three-step customer success outreach technique that’ll get you closer to hitting your accounts more regularly.

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How to Measure the Return On Investment (ROI) of Your Contact Center Solution?

NobelBiz

In other words, it makes it possible to calculate the return on investment by taking into account the money invested, and the money earned or lost. Upsell Revenues : Generated by your existing clients who opt for several of your offers or services. In terms of numbers, ROI is expressed as a percentage.

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Top 7 Dysfunctions of the Client Partner Role & Responsibilities!

SmartKarrot

Assist the sales staff in upselling or cross-selling services and goods. Respond to client requests, and work with internal teams (such as sales, engineers, and senior management). Time management. For customers to do their jobs on time, they must have good time management skills.

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