Outsource Consultants

MARCH 16, 2020

Undoubtedly, many of your customers are looking for the same answers, and those answers don’t require a review of the individual account. Making the answers to common questions easy to find on your website or IVR messaging can free up agents for the inquiries that truly require a two-way interaction. So, how do you weather the storm?

At home agents 84

At home agents outsourcing Entertainment Airlines 84

Skybridge

JULY 21, 2020

I would add a 6 th one: Decentralized Call Centers Staffed with At-Home Agents. If you would like to know more about how Skybridge Americas can help you deliver superior customer experience with high performing teams of at-home agents, please reach out. You can read the entire article below. We would love to talk!

At home agents 52

At home agents Wireless Government Contact Center 52

Outsource Consultants

NOVEMBER 9, 2020

A strong intercontinental georedundancy strategy, coupled with leveraging at-home agents, is more important than ever. Geography: We live in an ultra-connected world today — but air travel and expedient access to high-demand locales should be taken into account. Government incentives for training and hiring.

Call Center 119

Call Center Marketing outsourcing Transportation 119