Global Response

JUNE 27, 2023

Hiring is so much more than advertising a role, interviewing a few candidates and then hiring one. For candidates that pass our pre-screening, we have interviews with both the recruiting team and the account manager to get to know the candidate better and ensure which program and team they’ll be the best fit for.

Call Center 62

Call Center outsourcing Advertising Coaching 62

Callminer

AUGUST 1, 2017

Tyler Riddell is the Vice President of Marketing for eSUB with over 15 years of experience in Marketing, Product Management, Advertising, and Public Relations. Make onboarding & ongoing coaching as stellar as possible. Continuous coaching and training helps mitigate this risk. Tyler Riddell. James Pollard. theadvisorcoach.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

SmartKarrot

MAY 25, 2022

Apply here: [link] Role: Director, Customer Success Location: Remote, Los Angeles, CA, US Organization: Pacvue As a Director of Customer Success, you will build, manage, coach, and lead the Customer Success team for Pacvue Advertising. Make customers successful by providing high-quality technical support and service.

Education 3

Education Technical Support Upselling Advertising 3

Netomi

JANUARY 5, 2022

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. He joined Comcast as executive support manager in 2007 during a period of high-profile public relations issues.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

Help Scout

SEPTEMBER 28, 2021

Our technical support specialist candidates are asked to give a live demo of the product over Zoom and then spend some time in our Help Scout queue responding to realistic customer questions. We approach the reference call more as a way to get coaching on how to help the new hire be successful at Help Scout.

Engineering 125

Engineering Feedback Technical Support Surveys 125

JustCall

AUGUST 10, 2022

Live call coaching, recording, transcripts, and swift closure of deals with call intelligence. Setting up might require technical support. Sales and support teams can leverage dynamic call center features and manage their calls with greater productivity. JustCall gives back 12 hours per week per rep on average.

Interactive Voice Response 52

Interactive Voice Response voip CRM call center software 52