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Boost Your Sales with Telemarketing Software

Hodusoft

Boost Your Sales with Telemarketing Software In today’s digitally connected world a whopping 92% of customer communications still happen through business phones. The quality of your customer service relies on how effective your telemarketing efforts are. What is telemarketing software?

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Telemarketing Practices to Avoid Your Getting Numbers Flagged

Calltools

Once your calls start getting flagged in this way, connecting to leads becomes harder than ever. By avoiding the following telemarketing practices, you can reduce the risk of your numbers being flagged. As a rule of thumb, aim to make no more than 250 calls per day from each number. Avoid diving straight into a sales pitch.

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Predictive Dialer vs Auto Dialer: What You Need to Know

aircall

Using a predictive dialer or an auto dialer in place of manually dialing calls is like the difference between walking to work or taking a high-speed commuter train. Sales and support agents don’t have to wait for someone to answer the call or a machine to pick it up. Predictive dialers are efficient tools for sales and support.

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What kind of outbound dialer is right for you?

Talkdesk

Preview Dialing provides agents with enough context to complete the interaction, instead of gathering context during the call. These technologies have become increasingly popular by avoiding the pause upon answer and the subsequent abandoned calls of a Predictive Dialer. Power and Progressive Dialing.

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The Ultimate Guide to Creating a Successful Predictive Dialer Campaign for Your Business

NobelBiz

The software then uses algorithms and machine learning techniques to predict when an agent will become available to take a call. This analysis is based on historical customer data and traffic patterns. This information is useful in identifying areas for improvement and optimizing call center operations.

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What is a Progressive Dialer?

NICE inContact

A Progressive Dialer, just like a Predictive Dialer, is implemented to avoid agents having to manually dial customer phone numbers to make outbound calls. A Progressive Dialer will wait for an agent to finish their current call before it dials the next number on the list, and it will only dial one number per agent.

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What Types of Dialers Keep the FTC Happy?

Calltools

The telemarketing industry and contact centers fall under the purview of the FTC. The 3 Percent Rule The TCPA creates an ever-changing landscape where telemarketing and call center industries operate. A call is “abandoned” when no agent is available within two seconds of a person answering the call.