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7 Common TCPA Misconceptions

Quality Contact Solutions

To help provide clarity around a perplexing topic, let’s review the seven most common misconceptions we hear through our TCPA call center consulting services. #1 1 – B2B calls do not need to comply with the TCPA. B2B calls are not exempt from all provisions of the TCPA. telemarketing laws?at

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What Is Inside Sales And How Does It Differ From Telemarketing?

CrazyCall

Inside sales predominantly take place on the phone and are sometimes treated as a slightly different form of telemarketing. Is inside sales just a different word for telemarketing? According to Ayesha Khan , once you get someone on the phone your approach needs to be tailored to match that of the person on the other end of the line.

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5 Tips for Managing Remote Call Center Agents

NobelBiz

In this article, discover 5 tips to manage remote call center agents successfully. The value of the supervisor’s position for remote call center agents First and foremost, the supervisor is the most important person when managing a remote contact center. Do you solely handle inbound calls or also manage outbound campaigns?

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Set Up a (Successful) Sales Call Center: A Guide to Start from Scratch

JustCall

Call Queuing . It reduces the number of abandoned calls by ensuring that customers do not fall off the queue while they are waiting to be served. Once you implement call queuing, customers who call in will all be queued under a Live Queue Box. . Calling a prospect is more personal than a text or email.

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What Is a Sales Call Centre and How Is It Beneficial?

JustCall

Call Queuing Queuing technology improves customer experience, customer satisfaction, and customer retention. It reduces the number of abandoned calls by ensuring that customers do not fall off the queue while they are waiting to be served. The dialer uses this information to determine whether another call should be started.

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