Nicereply

FEBRUARY 1, 2023

According to many studies and surveys, customer experience is a key part of any company’s success. Your ability to create a powerful customer experience greatly impacts the number of customers that buy from you and keep buying from you. AI market size is expected to grow by at least 120% year-over-year.

Customer Experience 59

Customer Experience Advertising Chatbots B2B 59

Hodusoft

OCTOBER 19, 2023

BPOs offer a comprehensive range of services, including but not limited to customer support and sales. As per a report , the customer care BPO market is estimated to rise from US$22,598.82 million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. million in 2022 to US$34, 570.73

Contact Center 52

Contact Center Interactive Voice Response Contact center software Self service 52

Inbenta

OCTOBER 11, 2021

Conversing with our machines is no passing fad either – according to research from Allied Market Research, the global voice user interface industry generated $13.65 As with all customer experience solutions , your conversational user interface needs to be customer-centric. between now and 2028.

Chatbots 69

Chatbots Scripts Self service Virtual Agent 69

TechSee

SEPTEMBER 21, 2021

This profitability and market reach indicate significant growth potential for the cable industry if they can get in the game by embracing the cable digital transformation. The growing smart home market, projected to reach more than $495 billion by 2028, represents a new opportunity in the realm of cable digital transformation.

Advertising 41

Advertising Entertainment Self service Banking 41

NobelBiz

JULY 4, 2023

These are instrumental in enhancing agent utilization, customer experiences and shaping business strategy. According to a report by Mordor Intelligence , the AI market in call center applications is anticipated to witness a CAGR of 25.8% over the forecast period (2023 – 2028).

Call Center 52

Call Center Contact Center First call resolution Construction 52

Netomi

FEBRUARY 21, 2024

Chatbots are vital in enhancing guest experiences in the hospitality industry. They offer a seamless blend of efficiency, personalization, and convenience, critical in today’s fast-paced and customer-centric world. In 2022, the chatbot market size was valued at $4.7 billion by 2028.

Chatbots 40

Chatbots Upselling Feedback Personalization 40

Hodusoft

MARCH 21, 2024

As per a report , the global BPO market size was valued at $221.5 from 2021 to 2028. Among the global industries, the commercial sector dominates the BPO market with over 60% share. From technological hurdles to changing market dynamics, BPOs constantly face a bombardment of obstacles that can either make or break their success.

Contact center software 52

Contact center software Business Process Outsourcing Interactive Voice Response outsourcing 52