JivoChat

JUNE 9, 2021

One technology leading the way online is chatbot marketing. In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. This means savvy marketers and business people are turning to chatbots and other conversational marketing tools at quickly escalating rates.

Chatbots 52

Chatbots Marketing Upselling Surveys 52

Netomi

AUGUST 16, 2023

dollars in 2025 – Statista 2 By 2023, 25% of customer service operations will integrate virtual customer assistants (VCAs) or chatbot technology across engagement channels – Gartner The conversational AI market is worth $10.7B billion U.S. billion U.S.

Enterprise 52

Enterprise Chatbots Healthcare Entertainment 52

Nicereply

FEBRUARY 1, 2023

According to many studies and surveys, customer experience is a key part of any company’s success. 64% of businesses believe that chatbots allow them to provide a more customized support experience for their customers. 86% of marketing agencies say brands will expect them to be able to assist with chatbot projects by 2025.

Customer Experience 59

Customer Experience Advertising Chatbots B2B 59

JustCall

MARCH 9, 2023

billion , from 2022 to 2028, with a CAGR of 21.8%. AI-powered Chatbots AI chatbots combine the power of NLP and machine learning to simulate human interaction through text inputs and voice commands. Facilitates sales revenue projection based on analysis of trends and market surveys, and historical sales data.

Coaching 52

Coaching Sales Chatbots Analytics 52

CSM Magazine

DECEMBER 5, 2018

By 2028, recent research forecasts that 70-80% of online purchases will be made using mobile devices. The survey finds that the most successful retailers are those offering a personalised, convenient service that gives customers exactly what they want.

Customer Experience 58

Customer Experience Chatbots Customer Service Personalization 58