JustCall

AUGUST 8, 2023

Will your AI bot be able to don multiple hats—as a coach, a learning assistant, a tutor, or even a career guide? Even Bill Gates believes that AI can level the playing field for students, with chatbots assisting students in helping them learn to read and write. The real question here is: What’s driving AI adoption at this scale?

Education 52

Education Chatbots Coaching Best practices 52

JustCall

APRIL 3, 2023

dollars by 2027. It makes sense to use technology, such as automated chatbots, to speed up the resolution process and reduce wait times. This is probably why the global contact center market size is growing at an exponential rate, expected to reach a value of 496 billion U.S. How can I improve the performance of my inbound call center?

Call Center 40

Call Center call center solutions Average Handle Time Technical Support 40

JustCall

APRIL 26, 2022

AI chatbots steer interactions with prospects via emails, messaging apps, and websites using text or text-to-speech. By 2027, the global investments in chatbots will hit around US$ 450 Mn – almost 11X up from the 2018 levels. Sales leaders can then use these analyses for one-to-one coaching of sales reps.

Sales 52

Sales B2B Upselling Chatbots 52

Noble Systems

MAY 20, 2021

Voice Technologies encompass a broad scope, from speech and analytics engines, IVR, and self-service solutions including chatbots, headphones, and voice-activated applications and services that maximize NLP, NLU, NLG, AI, and more. Webinar on-Demand: Solution Showcase – Real-Time Service Improvements with Conversations Analytics Now.

Technology 98

Technology Interactive Voice Response Analytics Contact Center 98