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Fueling the Gig Economy: How AI Can Help Fintech Companies Serve this Booming Workforce

Netomi

million by 2027. This lack of a steady income means that these workers struggle to access investment accounts, loans, insurance and other financial products, which also means they are likely to face difficulties when paying for unexpected emergencies, such as costly medical treatments. million in 2017.

Finance 52
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Game Day: How AI can help sports betting companies win the customer loyalty championship

Netomi

billion globally by 2027. . Online sports gambling is a 24/7 business and customer support needs to be, too. Here are the top sports betting AI customer support use cases: Assisting during onboarding : There are troves of people trying out betting apps for the first time. It’s an industry expected to reach $127.3

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Inbound Call Center: The Ultimate Guide

JustCall

Irrespective of the state of the phone calls, inbound call centers are an essential part of businesses today, providing a critical point of contact for customers to get support, make purchases, or get answers to their questions instantly. dollars by 2027. This can lead to a poorer quality of customer service as fatigue sets in.

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E-commerce Statistics You Should Know in 2021

JivoChat

billion by 2027, up from $365.5 Consumers want businesses to make it as easy as possible for them to solve their customer service issues themselves, as illustrated by these e-commerce statistics: 70% of customers expect a company website to include a self-service option. from 2017 to 2022. Digital banking. from 2020 to 2026.

Banking 52