Hodusoft
FEBRUARY 1, 2023
Accelerating Banking Success: The Top Business Phone Systems to Consider The banking industry is constantly evolving and adapting to the ever-changing technological landscape. One of the areas where this evolution is most evident is in the way banks communicate with their customers. What is a banking phone system?
Hodusoft
APRIL 17, 2024
billion in 2026, at a compound annual growth rate (CAGR) of 7.9 Personalized Experience Customers expect personalized experiences from auto attendance. A study by Forrester found that 63 percent of customers want IVR systems to recognize their unique needs and provide personalized experiences. billion in 2020 to USD 6.7
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Revation Systems
MARCH 5, 2019
As industries such as retail and banking have made the 24/7/365 model of customer service the new norm for today’s tech-savvy consumers, patients now expect the same from their healthcare providers. healthcare economy by 2026. Technology is Key to Delivering on Patient’s Communication Expectations.
3CLogic
JANUARY 24, 2024
As organizations are ramping up their digital transformation strategies to meet the immediate and personalized experiences required by today’s customers, it’ s no surprise Conversational AI is emerging as the fastest-growing segment within the contact center space. in 2022 — dissatisfaction and frequent complaints from customers are rising.
JivoChat
MAY 13, 2021
The e-learning sector is expected to grow 8% by 2026. Digital banking. The global online banking market size is predicted to reach $20.5 billion by 2026 — a CAGR of 12.3% from 2020 to 2026. So COVID is continuing to move customers towards digital banking. billion by 2027, up from $365.5 General retail.
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