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Is Your Organization Ready for the Top Contact Center Trends of 2022?

Playvox

As an example, 35% of surveyed CEOs report expanding employee benefits in the last twelve months in an effort to reduce employee churn. . It’s projected that this younger generation will make up approximately 27% of the workforce by 2025. . In addition to being tech-savvy, Gen Z also makes decisions based on morals and values.

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Sales Gamification Software: 6 Benefits + 3 Tools to Consider in 2023

JustCall

CRM Integration Made Easy Ideal for: Organizations who want to encourage agents to correctly use the CRM. The right sales gamification software can effortlessly integrate into your organization’s CRM. The more the agent uses the software to gain a competitive edge, the higher the chances of the CRM data being up to date!

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Brand Move Roundup – October 2, 2020

C Space

In another sign of online commerce’s ascendancy, CRM leader Salesforce forecasts that ecommerce’s footprint will double this holiday season, accounting for 30% of all U.S. Nearly half of Americans surveyed said they support brands making donations to political organisations. retail sales, up from 14% last year.

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3 Strategies You Need to Manage Thriving Remote Teams (+ Resources)

SharpenCX

And, about 36 million Americans will be fully remote by 2025. A survey conducted by Boston Consulting Group found that despite the challenges of the pandemic, 75% of employees feel they have maintained or even improved their productivity. This is an increase of 16.8 million people compared to pre-pandemic rates.