ChurnZero

OCTOBER 12, 2021

Announcing the Winners of ChurnZero’s 2021 ChurnHero Awards. In its second year, we’re excited to recognize ChurnZero customers in our 2021 ChurnHero Awards. In its second year, we’re excited to recognize ChurnZero customers in our 2021 ChurnHero Awards. Read below to learn about the awards and meet this year’s winners.

Healthcare 98

Healthcare Accountability Metrics Surveys 98

Quality Contact Solutions

OCTOBER 25, 2021

By Marcia Jenkins, Senior Operations Manager According to the 2021 Membership Marketing Benchmark report, it has been a challenging year for association membership. Scripting: The key to ensuring the long-term effectiveness of your outbound telemarketing script may be to eliminate the “script.” Is it failing?

Telemarketing 98

Telemarketing Scripts Benchmark Upselling 98

ChurnZero

OCTOBER 12, 2021

Announcing the Winners of ChurnZero’s 2021 ChurnHero Awards Your Customer Success program is a telling datapoint when comparing great companies apart from their peers. In its second year, we’re excited to recognize ChurnZero customers in our 2021 ChurnHero Awards.

Healthcare 52

Healthcare Accountability Metrics Surveys 52

Calltools

OCTOBER 19, 2022

You might want to train contact center agents to: Use a script to speed up call times during busy holiday contact center periods. A good script will help agents navigate conversations and reduce errors that extend calls. Add notes to your CRM or contact center software during and after each call. Utilize Remote Employees.

Contact Center 52

Contact Center Gamification Upselling Scripts 52

JivoChat

MARCH 15, 2021

Image : JivoChat’s agent dashboard where conversations from multiple different channels flow into a centralized portal where chats can be transferred between agents, or linked to a CRM. Sync interactions with your CRM. Pro tip: Many CRMs offer free trials. Train agents to upsell and cross-sell. Deliver real-time support.

Customer Service 52

Customer Service Multichannel CRM Upselling 52

JivoChat

MARCH 25, 2021

Are you interested in the state of digital marketing in 2021? 29% of live chat users hate scripted responses. Connect your live chat tool with your CRM so your sales team can follow up with each new lead, and quickly access chat histories in the future. Then look no further. Econsultancy ). million by 2023.

Wait times 52

Wait times Sales Scripts B2B 52

JivoChat

MARCH 25, 2021

Are you interested in the state of digital marketing in 2021? 29% of live chat users hate scripted responses. Connect your live chat tool with your CRM so your sales team can follow up with each new lead, and quickly access chat histories in the future. Then look no further. Econsultancy ). million by 2023.

Wait times 52

Wait times Sales Scripts B2B 52