6 Surprising Stats in Zendesk’s 2020 Customer Experience Trends Report
Nicereply
FEBRUARY 25, 2020
When it comes to knowing what customers really want, data can be illuminating. Zendesk’s 2020 Customer Experience Trends Report dropped earlier this month, combining the data of the 45,000 companies using Zendesk with an external survey of thousands of agents, managers and customers.
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