5 Top Customer Service Articles for the Week of February 11, 2019
ShepHyken
FEBRUARY 11, 2019
Each week I read a number of customer service and customer experience articles from various resources. Anatomy of the VP Customer Experience Role by Lynn Hunsaker. CustomerThink) If “customer experience” has innumerable interpretations, the same can likely be said about the ideal role of the Head of Customer Experience.
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