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How Hiring a Call Center Supports Your Business Goals in 2019

TeleDirect

Yearly fiscal targets rarely go as planned, but there are a few things you can do for 2019 to meet and exceed your business goals. And one of those things doesn’t involve your own internal processes; an outsourced call center solution just might be the best decision you’ll make to reach your business goals in the new year!

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CECP Certification Earned by QCS Staff

Quality Contact Solutions

November 13, 2019 (Aurora, NE) Quality Contact Solutions, Inc. Both Kramme and Windle tested and certified during the PACE TCPA Summit in Washington DC, September 21-23, 2019. About Quality Contact Solutions. Quality Contact Solutions provides outsourced B2B and B2C Telemarketing and Call Center Solutions.

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QCS Launches Telemarketing Services Solution for the SMB Market

Quality Contact Solutions

Aurora, Nebraska, (November 8, 2019): Quality Contact Solutions is pleased to announce that Steve and Marie Korn, formerly of QVSM, Inc. have joined the Quality Contact Solutions team to head up our new small and medium business division (QCS SMB).

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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

Call center outsourcing refers to a strategic business decision made by a company to delegate its customer support inquiries from a third-party source often called a Business Process Outsourcer (BPO) rather than hiring an in-house team of employees.