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Customer Success of Things – A Darwinian Evolution Approach

Amity

To continue the CSoT (Customer Success of Things) blog series and as we onboard 2017 with new resolutions to transform our habits, let’s keep in mind our digital transformation context and take a Darwinian look at the role of customer success to facilitate this exciting evolution.

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What We’re Opentalking About

Talkdesk

We’re less than a week away from celebrating the New Era of Customer Heroes at Opentalk 2017 in San Francisco! Our panel of leaders from today’s top on-demand companies covers what makes their customers unique, how to handle all the new data and the difficulties of ensuring success for both service providers and customers.

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Top 30 SaaS Companies in the US

SmartKarrot

SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers. The recent years have witnessed how SaaS products and companies have changed the way organizations operate online. Founded in: 2017.

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Top 20 SaaS Companies in Brazil

SmartKarrot

Brazil’s SaaS landscape is bustling, thanks to the number of innovative startups that entered the horizon in recent years. In an attempt to know more about the SaaS environment in Brazil, we have researched the best SaaS companies in Brazil and came up with a list of 20 SaaS companies in Brazil. Founded in: 2017.

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The Role of AIOps in Digital Transformation

SmartKarrot

The term AIOps was coined by Gartner in 2017. AIOps is an alliance between data analytics, DevOps, machine learning (ML), and artificial intelligence (AI). From breaking down the data silos to ensuring that data and insights are easily available across the organization, AIOps plays a significant role in leveraging digital technologies.

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How SnapLogic built a text-to-pipeline application with Amazon Bedrock to translate business intent into action

AWS Machine Learning

When customers create DSL objects from LLMs, the resulting DSL is either an exact replica or a derivative of an existing interface data and schema that forms the contract between the UI and the business logic in the backing service. He currently is working on Generative AI for data integration.

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