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2015 Brand Ambassador Award Winners: Lessons in Customer Centricity

PeopleMetrics

PeopleMetrics is proud to recognize its fifth-annual Brand Ambassador Award Winners. Winners of the 2015 Award are: Jen Beier of 1st National Bank. Three Qualities of Brand Ambassadors. Brand Ambassadors focus on the people-side of business, which can be seen in the amount of customer recognition they generate.

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Using NPS to build a better candidate experience

AskNicely

When it comes to recruitment it’s not enough to place the perfect person in the perfect role; obviously it helps to get that part right, but it’s not the end of the story. More than that, all candidates are potential brand ambassadors; advocates for your client whether or not they got the job.

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Customer Retention Strategies: 16 Methods for Retaining Customers

JivoChat

So much so, they expect businesses to provide fast, personalized support across multiple channels. With a smooth and fully-supported onboarding process, you can build customer confidence, gather (and respond to) customers’ feedback, and meet their needs quickly. Close the Loop on Customer Feedback. Provide Omnichannel Support.

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10 Proven Strategies to Manage and Exceed Customer Expectations

REVE Chat Blog

They might model their preferences based on what other brands can do for them. Customer reviews and feedback – Today’s customers do not delay in sharing their positive as well as negative experiences over social media or via word of mouth. Feedback and reviews greatly influence brand image and reputation.

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Top 25 SaaS Companies in the UK

SmartKarrot

The objective of the London-based firm, which was founded in 2015, is to put security at the center of software development rather than later. Developers can achieve this through their cloud platform, which provides real-time feedback and automated solution suggestions during the development process.

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