2010, Customer advocacy, Customer centricity and Sales

ChurnZero’s 10 Customer Success Leaders to Watch in 2020

ChurnZero

JANUARY 10, 2020

And if you’re considering the role yourself, check out our eBook: The Future CCO , for firsthand advice from industry leaders on what it takes to become a Chief Customer Officer. . 1) Yamini Rangan, (First) Chief Customer Officer, HubSpot . Yamini joins HubSpot from Dropbox where she was their Chief Customer Officer.

Chief Customer Officer

Chief Customer Officer SaaS Customer retention Engineering

4 Powerful Rules to Create Employee and Customer Word-of-Mouth Programs That Work

Beyond Philosophy

SEPTEMBER 13, 2016

While multi-media, mega-budget programs were extolling wonderful products and services (and social values) offered by corporations, product quality and service performance for customers, and evidence of a customer-centric culture for employees, was often in decline in the real world.

B2C

B2C B2B Wireless Customer centricity

Customer Contact Central

ChurnZero’s 10 Customer Success Leaders to Watch in 2020

4 Powerful Rules to Create Employee and Customer Word-of-Mouth Programs That Work

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