2010, Customer advocacy and Customer centricity

ChurnZero’s 10 Customer Success Leaders to Watch in 2020

ChurnZero

JANUARY 10, 2020

“Investing in our customers’ success is one of ShootProof’s top priorities. He is passionate about customer advocacy and believes that there’s no more powerful growth engine than delighted customers. ” . 3) Lisa Schreiber, (First) Chief Customer Success Officer, Forcepoint .

Chief Customer Officer

Chief Customer Officer SaaS Customer retention Engineering

4 Powerful Rules to Create Employee and Customer Word-of-Mouth Programs That Work

Beyond Philosophy

SEPTEMBER 13, 2016

While multi-media, mega-budget programs were extolling wonderful products and services (and social values) offered by corporations, product quality and service performance for customers, and evidence of a customer-centric culture for employees, was often in decline in the real world.

B2C

B2C B2B Wireless Customer centricity

Customer Contact Central

ChurnZero’s 10 Customer Success Leaders to Watch in 2020

4 Powerful Rules to Create Employee and Customer Word-of-Mouth Programs That Work

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