article thumbnail

Recommend top trending items to your users using the new Amazon Personalize recipe

AWS Machine Learning

Amazon Personalize is a fully managed machine learning (ML) service that makes it easy for developers to deliver personalized experiences to their users. You can get started without any prior ML experience, using APIs to easily build sophisticated personalization capabilities in a few clicks.

article thumbnail

5 Ways to Apply AI and Win Back Business

CSM Magazine

This allows customer service managers to employ a smaller, focused team of customer service stars who are able to resolve more complex customer retention issues over the phone and reward customer loyalty. Applying the theory – how AA Ireland uses bots to drive customer engagement. About the Author.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Advanced RAG patterns on Amazon SageMaker

AWS Machine Learning

You can deploy this solution with just a few clicks using Amazon SageMaker JumpStart , a fully managed platform that offers state-of-the-art foundation models for various use cases such as content writing, code generation, question answering, copywriting, summarization, classification, and information retrieval. We use an ml.t3.medium

article thumbnail

Customizing coding companions for organizations

AWS Machine Learning

This benefits enterprise software development and helps overcome the following challenges: Sparse documentation or information for internal libraries and APIs that forces developers to spend time examining previously written code to replicate usage. Inadvertent use of deprecated code and APIs by developers.

APIs 81
article thumbnail

How to Improve Customer Service – A Complete Guide of Tools, Tech & Tips

Comm100

Denny Michaud, Customer Relations Manager, Canadian Blood Services . In this way, chatbots also help organizations manage high volumes of support. A chatbot provides unlimited additional capacity, helping teams manage in peak periods. A chatbot provides unlimited additional capacity, helping teams manage in peak periods.

article thumbnail

Top 10 SaaS Subscription Billing Software for 2021

SmartKarrot

Not only that, this software also includes accounting, cash management, purchasing, vendor management, financial consolidation, revenue recognition, subscription billing, contract management, project accounting, fund accounting, as well as inventory management as well. It takes care of each of your needs in one go.

SaaS 10
article thumbnail

The 9 Best Email Support Ticketing Systems 2020 – Reviews & Comparison

Comm100

Your customer help desk software keeps incoming queries from falling through the cracks by turning them into easily manageable tickets. While some companies use ticketing software to manage their emails alone, true omnichannel help desks allow tickets to be created from any digital channel, including chat, social, SMS, and even voice.