2005 Consulting Examples Feedback 
Beyond Philosophy
JUNE 16, 2022
As you might know, my podcast does an “I’m in a Pickle” feature where business people send in their business problems with customer strategy for our consult. Unfortunately, this feeling of checking a box with customer feedback and then ignoring results is a significant part of the corporate culture.
Interactions
MARCH 11, 2021
From academia to consulting, she has been helping both individuals and companies realize the value of conversational solutions for over 20 years. In 2005, I started working as an independent consultant, doing both conversational design and evaluations, including usability testing and user research. Take Collections, for example.
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Beyond Philosophy
SEPTEMBER 15, 2022
Zhecho Dobrev , Senior Consultant at Beyond Philosophy for 13 years, Customer Experience and Behavior Science Consultant and Trainer, and, now, Author of The Big Miss: How Organizations Overlook the Value of Emotions, digested all that data and wrote a book about it. The post appeared first on CX Consulting.
Callminer
AUGUST 1, 2017
James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. They don’t do anything else except maybe monitor a few calls and give some feedback. Example: Campaign A has a high call volume but campaign B has less calls and the agents that are assigned campaign B are not busy.
C Space
NOVEMBER 11, 2018
A leader in the consulting world for more than 20 years, Charles has a successful track record of reinventing companies, brands, and experiences through co-creation and collaboration with customers. Tzuo talked about Fender as an example. That information exists outside of the data.
C Space
NOVEMBER 11, 2018
A leader in the consulting world for more than 20 years, Charles has a successful track record of reinventing companies, brands, and experiences through co-creation and collaboration with customers. Tzuo talked about Fender as an example. That information exists outside of the data.
inmoment
MARCH 9, 2020
Leiter is chairman of Leiter & Company, a strategy consulting and investment firm, and a distinguished strategy fellow at The Conference Board. For example, my first car seat only moved forward or back using a manual lever. While standing on that line, Delta pushes Jessica a survey asking for feedback about today’s trip.
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