Callminer
AUGUST 1, 2017
Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Interactive agent scripts from Zingtree solve this problem. Agents can also send feedback directly to script authors to further improve processes.
AWS Machine Learning
OCTOBER 10, 2023
For example, you can select a ML framework for training local models at FL clients and customize different aggregation algorithms as scripts running in Lambda functions at the server. She is also the recipient of the Best Paper Award at IEEE NetSoft 2016, IEEE ICC 2011, ONDM 2010, and IEEE GLOBECOM 2005. He received his Ph.D.
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NobelBiz
APRIL 18, 2021
From pricing, voice quality, and compliance to agent experience, campaign scripting, reporting, and everything in between falls under the jurisdiction of your software and/or telecom provider. Payment processing apps: This piece of software is crucial for industries such as debt collections, fundraising, sales, banking, and many more.
Vistio
AUGUST 9, 2021
In 2005, built a group of companies. From a customer point of view, I think huge frustrations, having to deal with typically a bank with the credit card division and then call another number for the customer service division and another number for the checking division, and another number for the vehicle finance or the home loans division.
JustCall
APRIL 18, 2023
An Overview of MMS in Numbers To understand the world of opportunities presented by MMS messaging, let’s consider the following figures: Unlike SMS messaging, which was introduced in the 1980s, MMS is a fairly new technology that debuted in 2002 and became mainstream only around 2004-2005. billion MMS messages were sent globally in 2016.
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