CX Journey

FEBRUARY 18, 2016

Ten years ago, in 2005, a group of people working in the field of knowledge management across the UK and the USA coined the phrase " narrative leadership." Plenty of books were written and conferences attended. Image courtesy of Amazon Today I'm pleased to share a guest post by Paul Laughlin.

Big data 44

Big data Consulting Consulting Marketing 44

AWS Machine Learning

OCTOBER 10, 2023

Customers often need to train a model with data from different regions, organizations, or AWS accounts. The sample code demos a scenario where the server and all clients belong to the same organization (the same AWS account), but their datasets cannot be centralized due to data localization requirements. He received his Ph.D.

Healthcare 94

Healthcare Telecommunications Analytics Wireless 94

FreshGrade

APRIL 16, 2019

2005) They have identified 5 key AfL strategies: Clarifying learning intentions and sharing criteria for success. Student viewing video of her reading performance: prior to conference with teacher. Conference with peer coach: student and peer review video of reading performance.

Coaching 58

Coaching Benchmark Education Feedback 58

Kayako

SEPTEMBER 8, 2016

Since 2005, there has been 103% growth in employees that work from home. You try leading a conference call in a Starbucks while a traffic jam of cars in the parking lot honks in ear-splitting protest at the truck driver who has blocked the driveway while he gets his latte. UberConference lets me record conference calls.

Personalization 0

Personalization Education Self service Customer Support 0

inmoment

MARCH 9, 2020

Leiter is chairman of Leiter & Company, a strategy consulting and investment firm, and a distinguished strategy fellow at The Conference Board. She is thrilled to be upgraded to First Class, but that joy fades once Jessica can’t connect her Apple MacBook to the GoGo inflight WiFi using her T-Mobile account.

Customer Experience 52

Customer Experience Self service Engineering Telecommunications 52