Voxjar

JUNE 8, 2021

Founded in 2001. They have some cool out of the box metrics like their Tethr Effort Score and some great shortcuts for setting up new analytics categories. orecx.com Founded in 2005 Based in Chicago Illinois. Scorebuddy QA. scorebuddyqa.com. Based in Dublin Ireland.

Call Center 51

Call Center Analytics Enterprise Sales 51

Amity

NOVEMBER 25, 2014

Amity had the good fortune of sitting down with a pioneer in Customer Success, Paul Teshima the original SVP of Customer Success (circa 2005) at Eloqua – now the Founder and CEO of Nudge Software , to talk about demonstrating the need for Customer Success. Prove that product adoption is important and the financial metrics it will drive.

SaaS 48

SaaS Chief Customer Officer Upselling Accountability 48

TechSee

DECEMBER 5, 2017

Founded in 2005, Coveo is a provider of predictive search technologies, with integrated plug-ins for Salesforce.com, Sitecore, Google Apps for Work, Atlassian, JIRA, Office 365, YouTube, Lithium, Jive, Dropbox, and more. We have also seen an uplift in almost all of our success metrics along the customer journey.”. ” 2. Coveo.

Contact Center 116

Contact Center Technology Self service Call Center 116