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Service Spotlight: Real Results for Real Estate

TeleDirect

Success in real estate depends on a host of factors. You’ll note that many of the top real estate firms consistently earn high marks for customer service, revenue ranks, market share, and more. If you’re in the real estate industry and currently use BPO services, you already know the tremendous advantage they provide.

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The Evolution of the Customer Relationship, Part II

Mindtouch

Companies placed their hopes of success in the hands of sales reports, not in customer satisfaction. Traditionally, the average time customers spent in a furniture store was minimal, but IKEA came on the scene and exponentially increased the in-real-life version of “time on site.” Adjacency became a driver of sales.

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Nov 22 – Customer Success Jobs

SmartKarrot

This is not a sales role!). Perform analysis of real estate properties for customers utilizing the industry-leading technology. Work with the sales team to identify expansion opportunities. Act as a trusted advisor & industry expert able to challenge the status quo.