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Police Team Receive Customer Service Excellence Award

CSM Magazine

Cleveland Police and Crime Commissioner Steve Turner with the Centre for Public Excellence award The police complaints-handling team from the Office of the Police and Crime Commissioner’s (OPCC) has been recognised for its customer service excellence. A FIRST FOR A FORCE….Cleveland

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NICE Shines Spotlight on 2014 PSAPs’ Finest at APCO

Customer Interactions

The PSAPs’ Finest Awards ceremony has become an annual tradition for NICE at the national APCO Conference, and as is the case every year, this year we had the honor of recognizing four outstanding individuals. Accepting the award on Jason’s behalf is Monterey County Emergency Communications Director William Harry.

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Fine-tune Llama 2 for text generation on Amazon SageMaker JumpStart

AWS Machine Learning

Despite the great generalization capabilities of these models, there are often use cases that have very specific domain data (such as healthcare or financial services), because of which these models may not be able to provide good results for these use cases.