Quality Contact Solutions
SEPTEMBER 14, 2022
This person or team will be able to look at the program with a fresh set of eyes and be objective in the evaluation of the telemarketing program. Improved employee satisfaction and morale: If you think about how an assessment is viewed by a front line agent making telemarketing calls, if done correctly, an assessment can be very positive.
IdeasUnlimited
JANUARY 6, 2021
With coverage in over 100 countries, including many with notoriously bad connectivity like Bolivia and even Iraq, TravelWifi (formerly Tep Wireless) is one of the world’s most reliable portable WiFi providers. TravelWifi Wireless now operates as a subsidiary brand under the DHI Telecom umbrella. Introduction.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
IdeasUnlimited
JANUARY 6, 2021
With coverage in over 100 countries, including many with notoriously bad connectivity like Bolivia and even Iraq, TravelWifi (formerly Tep Wireless) is one of the world’s most reliable portable WiFi providers. TravelWifi Wireless now operates as a subsidiary brand under the DHI Telecom umbrella. Introduction.
CX Global Media
JULY 12, 2019
I see a company’s associates as their customers, and have a proven record of creating and motivating high performing teams to exceed both personal and organizational objectives. For many, managing morale and employee engagement in a contact center is a complete mystery. EXPERT SESSION – Agent Retention is Not An Accident.
JustCall
APRIL 13, 2020
For this, you should be on top of what’s happening at every person’s end. The celebrations channel is there to celebrate wins, big and small to keep the morale up even when working remotely!” Home wireless networks may not be safe from hacking threats. Get Remote Access Business VPN .
Aria Solutions
JUNE 6, 2018
When customers feel they’ve been sent to the right agent the first time, through intelligent routing , and that person can help them without being handed off to someone else, they will have a more positive experience and are more likely to be pleasant for the agent to deal with. . March 27, 2018 ). . Takeaways: .
Aria Solutions
JUNE 6, 2018
When customers feel they’ve been sent to the right agent the first time, through intelligent routing , and that person can help them without being handed off to someone else, they will have a more positive experience and are more likely to be pleasant for the agent to deal with. March 27, 2018 ).
Expert insights. Personalized for you.
98 
Let's personalize your content