Remove learning youre-automated-for-success-with-ciscos-continuing-education-program
article thumbnail

Announcing 2017’s TOP25 Content Experience Influencers and TOP200 Strategists

Mindtouch

It’s an understanding that your content provides self-service experiences not only for your customers, but for potential prospects researching and/or buying your product as well. Anne Gentle , Project Manager, Marketing, Cisco — @annegentle — [link]. Joe Welinske , Program Manager, ConveyUX — @welinske — [link].

article thumbnail

Women of Influence: The Top 25 Innovative CX Leaders

Netomi

From introducing cryptocurrency to the Latin America market, to offering a free learning online platform for students and playing a key role in the digital transformation of health services, these leaders are making waves in the CX space, and inspiring others along the way. Register Now. Alexandra da Silva Rodrigues. Amanda Binns.

article thumbnail

Contact Center Technologies 2017: find out what 23 experts say

RichCall

With the rise of technology that allows better customer service, customers are becoming more demanding – that’s why to satisfy and retain them, you need to develop your contact center in accordance with the worldwide trends. Rob Maynard , Contact Center Architect for Cisco. of companies. omnichannel. personalization. mobile apps.