7 Things to Remember on the Customer Experience Journey
Beyond Philosophy
OCTOBER 11, 2019
They increased their Net Promoter Score® (NPS) by 34 points over 30 months and enjoyed a ten percent increase in sales. Finally, he shares with companies that are just getting started what he learned in RICOH Canada’s Customer Experience journey. Everyone sells at the company, and everyone is part of the sales organization.
Let's personalize your content