Aspect

OCTOBER 11, 2018

Cloud-based software, or software as a service (SaaS) means the number of licences you carry is no longer a long-term contractual commitment, and more importantly is now as agile as your need to utilise overtime.

Morale 70

Morale Finance Government SaaS 70

Momentum Telecom

MARCH 30, 2020

And while working from home under normal circumstances can have appealing advantages – no lengthy commutes, a more flexible working environment, and a potential boost to productivity and morale¹ – a sudden change to your professional routine certainly can be unsettling. Enter call reporting, such as with Momentum Voice Analytics.

Abandon Call 85

Abandon Call Morale Government Analytics 85

Netomi

JANUARY 5, 2022

His coverage topics include the ROI of CX, CX strategy and governance, how CX leaders secure and retain sponsorship, the buy/own/advocate customer journey, voice of customer (VoC) and survey strategies, customer journey mapping, CX analytics and measurement, the role of social media and word of mouth (WOM) in CX, and persona development.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

SmartKarrot

DECEMBER 23, 2021

Government and regulatory authorities seem to be losing ground. Tech companies can use users’ data and may even by governments in many more varied ways than a layperson can imagine. The entire life and preferences of a person can be governed by those in possession of the data related to the individual. Like what you are reading?

Customer Experience 11

Customer Experience Government SaaS Morale 11