ClearAction

MAY 29, 2016

Over the past decade or two, the Internet and numerous technologies have been a blessing to companies and customers alike in making it easier and faster to get tailored information and assistance. From the customer’s viewpoint, they certainly want everything provided by Marketing to be easy and personalized.

Marketing 67

Marketing Customer Experience Chief Customer Officer Calibration 67

Tenfold - Contact Center Blog

NOVEMBER 30, 2017

With evolving customer expectations and service complexities, contact centers are poised to deliver strategic value and profitability to organizations. Switch your agents tasks on occasion, encourage collaboration, and create team-building exercises. Updated Technology Solutions.

Call Center 56

Call Center Customer Support Customer centricity Contact Center 56

Integrity Solutions

MAY 24, 2023

All the product knowledge, core selling skills, time and CRM management capabilities are far less impactful to the ultimate success of a salesperson than their core attitudes, beliefs, values and motivations. What it doesn’t cover: those factors that influence a person’s inner drive to achieve. It’s human nature.

Sales 52

Sales Coaching Accountability Personalization 52

Talkdesk

MAY 23, 2019

That gave me the intro I think, to 10 years worth of working systems integration, which gave me my chops around the technology and particularly, helped me understand that there’s quite a gap still between what people understand as end users and buyers of that technology and what vendors themselves are trying to talk about.

Contact Center 44

Contact Center Consulting Consulting Engineering 44