Examples Feedback Revenue potential Upselling 
Totango
NOVEMBER 23, 2021
For example, if you don’t know that a new customer is experiencing onboarding issues, you can’t reach out to help them. This, in turn, makes it difficult to intervene with customers who are at risk of churn, as well as challenging to spot upsell opportunities. You’re Having Challenges Collecting Customer Feedback.
SmartKarrot
OCTOBER 5, 2023
Account mining, or the practice of deepening relationships with existing customers to upsell or cross-sell, is the gold standard for sustained business growth. Rather than endlessly chasing new leads, why not maximize revenue from those already in the fold? Maximizing revenue is tightly bound to efficient account mining.
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SmartKarrot
SEPTEMBER 27, 2022
For example: Take marketing software used by the whole marketing team for different outcomes and results. Enterprise customers help increase revenue potential but also need more integrations. Using a playbook can help you simplify the complex parts of the strategy to set the ground for cross-selling, upselling, and renewal.
JivoChat
APRIL 13, 2021
Increases revenue potential. Upsell or cross-sell customers on your offers. For example, if a user generates a ticket on the billing or pricing page , it automatically goes to the sales or renewals team. Ask for feedback. A growing ticket volume doesn’t necessarily translate to rising profits. Collect survey data.
Comm100
FEBRUARY 5, 2018
The beauty of virtual spaces is not only the establishment of a different, more customer-centric corporate culture: customers’ footprints are now easier than ever to map and transform into revenue. Feedback is easier than ever to collect, and customer demands (although ever-growing) are becoming easier to identify and meet.
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