Call Center Outsourcing: Pros, Cons, and Best Practices
OctopusTech
SEPTEMBER 9, 2023
Have you ever dialed a customer support number and found that the person at the other end lives halfway across the globe? In addition to this, they are also trained in upselling techniques. This can result in lower personalized services and a longer call handling time. This is where call center outsourcing plays a major role.
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