ShepHyken

NOVEMBER 11, 2016

There is a principle I want to share from my keynote program: “Kiss Your Customer: Why Sales & Service Are Just Like Dating & Relationships.” The moral of the story? I am on a personal crusade against the excuse of: “We just don’t have the time or money around here for those sorts of things right now.”.

Entertainment 281

Entertainment Morale Sales Personalization 281

PeopleMetrics

MARCH 28, 2017

If you choose to leverage Facebook to post content for your customers, remember to avoid aggressive advertising and sales pitches – content is about making your customers happy, not only about marketing! They show off their products in a personal and fun way, but they are far from being pushy. The posts are about experience.

Advertising 91

Advertising Education Entertainment Morale 91

Expivia

FEBRUARY 27, 2021

But playing games at work isn’t just about fun, there are a lot of other great benefits: Morale boost : Call center games are enjoyable. The more personal these games are, the better the results will be! Each time a rep gets a sale or hits a KPI, they get the chair until it gets “stolen” by the next person. Punch-Out*.

Call Center 98

Call Center Entertainment Morale Sales 98

C Space

MAY 7, 2020

Most labels have been enjoying a recovery in sales in China since March, but the pandemic has disrupted supply chains and warehouse planning across the globe, leaving fashion groups with vast amounts of unsold goods. However 85% of its sales come from pumps in now-shut pubs, bars and restaurants.

Healthcare 52

Healthcare Entertainment Surveys Morale 52

Expivia

APRIL 1, 2021

But playing games at work isn’t just about fun, there are a lot of other great benefits: Morale boost : Call center games are enjoyable. The more personal these games are, the better the results will be! Each time a rep gets a sale or hits a KPI, they get the chair until it gets “stolen” by the next person. Punch-Out*.

Call Center 52

Call Center Entertainment Morale Sales 52

LiveChat

AUGUST 25, 2015

The passing of information from person to person is what we call word of mouth and it’s one of the most powerful ways to influence business results. We share information with a person we think would find it useful. Mentioning clever and entertaining things makes us seem… clever and entertaining. Social Currency.

Advertising 78

Advertising Entertainment Marketing Morale 78

LiveChat

AUGUST 25, 2015

The passing of information from person to person is what we call word of mouth and it’s one of the most powerful ways to influence business results. We share information with a person we think would find it useful. Mentioning clever and entertaining things makes us seem… clever and entertaining. Social Currency.

Advertising 77

Advertising Entertainment Marketing Morale 77