ClientSuccess

OCTOBER 26, 2020

In today’s ever-changing corporate landscape, modern SaaS organizations are asked to be a lot of things: employee-centric, focused on new business, and profitable against goals – just to name a few. One characteristic that is often overlooked (or left out completely) is being customer-centric. What does it mean to be ‘customer-centric’?

Customer centricity 71

Customer centricity SaaS Finance Best practices 71

ClientSuccess

OCTOBER 26, 2020

Blog Posts: The Golden Rule of Customer Success: 8 Guiding Principles. Check out our eBooks below for more customer success best practices and advice: 5 Ways to Surprise & Delight Your Customers. Customer Success as a Culture: Customer Success Leaders Edition. 6 Listening Techniques of Great Customer Success Leaders.

SaaS 74

SaaS Coaching Metrics Sales 74

NobelBiz

OCTOBER 26, 2020

We wish you the best of luck and, if you liked this content, we invite you to browse the other entries on our blog. We hope you find value and act on what you`ve learned today to become the best possible version of yourself. Who knows, you might find something worth reading.

Sales 52

Sales CRM Contact Center Personalization 52

Certified Languages International

OCTOBER 26, 2020

Community health centers (CHCs) provide comprehensive healthcare services to medically underserved populations. If you’re thinking, “Don’t all healthcare organizations, in some ways, do that?” But there are some key differences between CHCs and traditional hospitals , ERs, and clinics.

Healthcare 98

Healthcare Transportation Education Quality management 98

Speaker: Shannon Tipton, Chief Learning Officer, Learning Rebels LLC

We'll discuss self-directed microlearning content and how blogs, chatbots, and email lessons can provide the combined value of chunked content. In this session, we will learn about three different types of drip delivery platforms.

Chatbots

NobelBiz

OCTOBER 26, 2020

A job in sales is fun, engaging, and dynamic. But nobody said it is easy. This is why we wanted to share some tips and tricks to offer the best answer possible so you can get your salespeople on top of their game in no time. Get better at sales calls now! The post How to Get Better at Sales Calls appeared first on NobelBiz®.

Sales 64

Sales 64

Global Response

OCTOBER 26, 2020

The customer service that a company provides is one of the most important things they can focus on. Every year, companies nationwide lose billions of dollars due to poor customer service tactics. The post Customer Service Call Center Tips to Know in 2020 appeared first on Global Response.

Call Center 48

Call Center Customer Service Best practices 48