article thumbnail

Ways Conversational AI Can Drive eCommerce Sales

JustCall

Source In addition to embracing the role of a recommender system, conversational AI can also unlock upselling and cross-selling opportunities. With information on customer purchase patterns, online behavior, and preferences, conversational AI can pitch products to increase average order value and maximize revenue potential.

Sales 52
article thumbnail

A Comprehensive Guide to Customer Interaction Analytics

NobelBiz

Watch a short video demo here. In the dynamic world of call centers, interaction analytics acts as the guiding star, illuminating pathways to better customer relations, streamlined operations, and enhanced revenue potential. Curious to learn more about this amazing productivity tool?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 Key Account Management Processes for Sustainable Business Growth

SmartKarrot

This process involves segmenting the customer base to determine which accounts have the most potential for growth and profitability. Factors to consider during account selection may include revenue potential, strategic importance, market influence, and alignment with the organization’s objectives.

article thumbnail

What is Expansion Revenue? How Does One Calculate and Track the NRR Walk?

SmartKarrot

Prioritizing expansion revenue can be one of the most effective and efficient methods to transform your business’s productivity and profitability in the long run. The two primary catalysts of expansion revenue include: Upselling- This typically involves introducing existing customers to more expansive plans and product upgrades.

SaaS 10
article thumbnail

The Beginner’s Guide to Revenue Operations (RevOps)

SmartKarrot

The RevOps cycle is based on engaging with customers frequently and upselling to them. It helps increase revenue potential and ensures alignment is active between streams. Here are some of the KPI and metrics for revenue operations that can be counted as accountable. How RevOps Impacts Marketing and Sales. Bottom Line.

article thumbnail

Tweak Your Customer Success / Account Management Playbooks for the Enterprise Customers

SmartKarrot

Enterprise customers help increase revenue potential but also need more integrations. Using a playbook can help you simplify the complex parts of the strategy to set the ground for cross-selling, upselling, and renewal. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.