JustCall

AUGUST 24, 2021

Engaged call center agents are 3.3X Well-planned call center campaigns help improve the win rate and speeds up customer resolution. Good cold calling practices can definitely increase success rate. Likewise, customer experience is subject to streamlined call routing and resolution process.

Call Center 97

Call Center Interactive Voice Response Inbound sales call center software 97

JustCall

AUGUST 24, 2021

Engaged call center agents are 3.3X Well-planned call center campaigns help improve the win rate and speeds up customer resolution. Good cold calling practices can definitely increase the success rate. Likewise, customer experience is subject to streamlined call routing and resolution process.

Call Center 52

Call Center Interactive Voice Response Inbound sales call center software 52

JustCall

MAY 12, 2021

In this blog, you will learn exactly which sales enablement tools, resources, and practices you need to follow. As the phrase suggests, it has a positive domino effect on your sales revenue and success when done correctly. With sales enablement, you can align sales practices to goals and achieve them effectively.

Sales 52

Sales call center software Scripts call center solutions 52

CrazyCall

MAY 8, 2019

Inbound Sales vs Outbound Sales. That’s why it’s crucial to get to know the buyer’s behavior and to analyze how he or she interacts with what we put out. This means how such a lead interacts with your website, product, service, blog posts, etc. Inbound Sales vs Outbound Sales. This is the concept of inbound sales.

Inbound sales 101

Inbound sales Sales Outbound sales Education 101

CrazyCall

JANUARY 18, 2022

Call center dialer is a technology discovered to facilitate telesales in the best possible way. That’s the most general definition of this tool. Thanks to the call center dialer, we can hear a loud sigh of relief. Agents don’t need to manage calls to customers manually. Table of contents: What is a call center dialer.

Call Center 62

Call Center Scripts Telemarketing Personalization 62

JustCall

AUGUST 1, 2019

Sales reps have to manually look over other ‘after call’ works too. That includes manually deciding and dialing prospects, call logging, remembering key points, writing notes after the call and others. How sales automation tools like Predictive Dialer and Auto Dialer can increase your sales team’s productivity.

Outbound sales 56

Outbound sales CRM Scripts Sales 56

CrazyCall

AUGUST 8, 2019

Customers call, agents resolve their queries, managers supervise, all things seem to run their course… STOP! Outbound and inbound customer services should be constantly measured to be improved. Inbound call center metrics: Inbound Call Volume. First Call Resolution. Call Abandonment Rate. Contact Rate.

Call Center 52

Call Center Metrics Abandon rate Management 52