JustCall

APRIL 5, 2022

VoIP is much more than just about making and receiving voice calls. The technology brings a plethora of rich features that can empower sales and customer support teams to perform at their peak and enjoy limitless possibilities. So, you ideally want to pick a vendor that provides advanced VoIP features. Smart call routing.

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voip CRM Interactive Voice Response Sales 52

JustCall

APRIL 3, 2023

JustCall JustCall is a powerful cloud-based phone system for remote sales and customer support. It comes with many features, such as auto-dialer, native integration, SMS workflow, VoIP, call tracking, and intelligent analytics, making it one of the best PhoneBurner alternatives. out of 5.

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voip Interactive Voice Response CRM Coaching 52

JustCall

DECEMBER 13, 2022

Listening to a long automated menu to get through to the person you want to speak to isn’t enjoyable. Your customers shouldn’t struggle to get in touch with you when they have queries. If these are issues your customers regularly face, you likely haven’t set up a Direct Inward Dialing service (DID).

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voip Outbound sales Telecommunications Sales 52

aircall

AUGUST 18, 2017

Mention, a media monitoring software company , has been using Aircall’s VoIP phone system for more than three years. Founded in 2012, Mention rapidly acquired over 650,000 customers. Mention’s phone operations are split into three functions: An outbound sales team t o discover new leads and set up product demos.

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Sales Outbound sales Inbound sales voip 59

OctopusTech

SEPTEMBER 9, 2023

Have you ever dialed a customer support number and found that the person at the other end lives halfway across the globe? Do you know that call center outsourcing services are one of the top choices of developing countries like Europe and America? This is where call center outsourcing plays a major role. But this is not all.

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Best practices outsourcing Call Center virtual call center 62

JustCall

MARCH 21, 2022

Call centers are a cost-effective way to manage inbound customer service calls and outbound sales calls. It’s a centralized setup that enables a business to reach out to potential or existing customers for different purposes. VoIP phones are a great alternative to traditional desk phones in the workplace.

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Call Center Sales Interactive Voice Response Contact center software 52

JustCall

FEBRUARY 13, 2023

These centers can play a significant role in helping companies to improve their bottom line, increase customer satisfaction, and expand their reach. One of the most significant benefits of call centers is their ability to provide fast and efficient customer service. What is a Call Center?

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Sales Call Center Interactive Voice Response CRM 52