Remove Customer centricity Remove Customer Service Remove Marketing Remove Outbound sales
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The Next Normal: The Only Constant is Change Itself

Anexa BPO

Anexa’s intake process is rigorous and standardized, ensuring that our employees bring your company its best chance for success, no matter which areas they manage – customer service, inbound and outbound sales, lead generation, tech support – they have your company’s back. And e-commerce? We were made for that.

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Ecommerce , CX and the ‘New Normal’ – BPO / Outsourcing Companies Support Brands

Anexa BPO

And as the world continues to emerge from the debilitating effects of COVID-19, one thing is abundantly clear: the siloed environments of sales, marketing, opps (other people’s platforms) and IT are over. Understanding your customer is key to your growth. Today’s customer expectations extend beyond the initial purchase.

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The New Player in Town – eB2B Platforms

Anexa BPO

With a market share of $2.8 Anexa’s intake process is rigorous and standardized, ensuring that our employees bring your company its best chance for success, no matter which areas they manage – customer service, inbound and outbound sales, lead generation, tech support – they have your company’s back.

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The Best CX Is Derived From the Best Sales Leadership

Anexa BPO

So let’s consider some of the personality traits that make for the best sales agents: Goal-oriented – these pros will be able to identify specific benchmarks they’re working toward, along with how they plan to achieve those goals. We also consider the critical personality traits of sales and service pros when curating our teams.

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Announcing the Winners of Talkdesk’s 2016 Customer Awards

Talkdesk

Our inaugural summit, Opentalk 2016, explored the of the future of customer experience. We went above and beyond to make this event interesting and valuable to all of the customer-centric business leaders in attendance. 2016 is the first year that we are handing out Talkdesk Customer Awards. Most Customer-Centric Culture.