Vcaretec

JUNE 6, 2022

There are many facets to any successful call center, either in-house or outsourced. All of these elements must be taken into account for a COO or Head of Customer Experience to measure and understand the return on investment of their customer support center. Contact us today for a free consultation.

Customer Care 85

Customer Care Wireless Telecommunications outsourcing 85

Sykes

JANUARY 23, 2018

An important component in your overall security flow are the engineers who monitor networks and provide technical support to your customers, ensuring their activity is handled securely. SYKES is a leading, global digital-marketing and customer-care outsourcer. WHAT A HANDS-OFF APPROACH MEANS TO YOU.

Enterprise 63

Enterprise Technology Engineering Technical Support 63

Netomi

JANUARY 5, 2022

His Customer Insight work is focused on developing innovative segmentation, targeting, analysis, and measurement solutions. . Arie’s key consulting clients included: Prodigy, Safeway, FedEx, USAA, Capital One, BT Wireless (O2), Samsung Card, LG Capital, and many more. Customer Service Leaders: Nate Brown. Evan Shumeyko.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98