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7 Overlooked Support Skills when Dealing with Customers

Nicereply

Often overlooked support skills can elevate your service offering to a more delightful, high-quality customer experience. Customer Service is a difficult job. Many customer-facing roles deal with high-pressure situations, emotional customers, negativity and insults, delivering bad news, and many other draining activities.

Coaching 124
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CS Career Guide: Customer Success Job Titles, Descriptions, & Salary

ChurnZero

The CCO is responsible for all customer activities with the goal of generating revenue growth for the company. Build a profitable customer experience. Create a customer-centric culture. Prioritization and time management of the customers’ tasks, goals, and objectives. Drive change.

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12 Customer Success Best Practices That Can Positively Impact Your Work as a CSM

ClientSuccess

. ————————————————————————————————— 1) From : Vic Kasoff , Director of Customer Experience | Company : NarrativeDx | Location : Austin, Texas.