VocalCom
FEBRUARY 19, 2018
Given that many people watch online videos for entertainment, brands that deliver meaningful video content in a fun way ultimately engage both current and potential customers. For example, if a customer needs help assembling a product, the tutorial may feature a lively animation or a real person with a clear voiceover narration.
VocalCom
MARCH 19, 2018
Offer customers insight into your brand events and inform them in an entertaining way by creating meaningful, real-time video content. In addition, use chatbots to offer personalized recommendations to customers, help them complete purchases, and keep them informed about delivery information and product availability.
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VocalCom
JULY 16, 2018
From retail to finance to entertainment, the technology can be used to target key customers with great accuracy—suggesting the right products and services to exactly the right people at optimal times. Based on his behavior, a shoe manufacturer may target this person with a Facebook ad that meets his needs.
VocalCom
AUGUST 6, 2018
Similarly, brands may use personality scales developed by behavioral psychologists to better understand the underlying reasons behind people’s decisions. Personalized service. Personalized service. AI is also instrumental in taking personalized service a step further.
NobelBiz
JULY 31, 2023
But that’s not all – we’ll also explore how intelligent call routing and customer data integration create personalized interactions that leave a lasting impression. When customers feel informed and entertained, their perceived wait time reduces, leading to enhanced satisfaction levels.
SharpenCX
MARCH 18, 2020
You can ask your team to turn their webcams on for that added personal touch. Fun fact: we loved this article on 27 ways to keep kids entertained while working from home. We also have a program to spin up a remote contact center fast, no strings attached during this pandemic, if you need help.
SharpenCX
MARCH 12, 2020
Trader Joe’s employees are bubbling with personality. Keeping (hungry) kids entertained while parents chug through their to-do list is no easy feat. It keeps them entertained and focused while parents shop – making the shopping experience all the more convenient and reducing effort for parents. Trader Joe’s relates.
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