Do your Reports Spark Joy? Tidy up your Reports to Reduce Call Center Stress and Boost Agent Engagement
SharpenCX
FEBRUARY 25, 2020
On an individual level : 76% of respondents said workplace stress negatively impacted their personal relationships; 66% have lost sleep due to work-related stress; 16% have quit jobs because stress became too overwhelming. Stress is a reality in the workplace, especially in call centers. The post Do your Reports Spark Joy?
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