Consulting SaaS Technical Support Webinar 
ChurnZero
MARCH 31, 2022
Did you catch our Customer Success and SaaS metrics crash-course webinar with leading SaaS expert Dave Kellogg, of Dave Kellogg Consulting ? Dave Kellogg answers your Customer Success and Saas metrics questions part two. Q: How do you think about calculating gross margin/cost of goods for pureplay SaaS?
ClientSuccess
OCTOBER 2, 2019
Their appearance and recent popularity emerged as the software-as-a-service (SaaS) has shaped a distinct customer lifecycle. In the SaaS model, how companies interact with customers has changed along with the nature of doing business. Webinar: When to Invest, Specialize, and Scale Customer Success.
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Amity
JULY 18, 2016
Specifically -- and especially -- if you are a SaaS company, there are several articles, whitepapers, webinars and blog posts that state how critical Customer Success is to your company’s survival. WHAT is SaaS Customer Success? You’ve probably read your fair share of information online about Customer Success.
NobelBiz
MAY 25, 2023
Brad Butler, Contact Center Software Consultant @NobelBiz The Importance of Customer Data in Call Centers Customer Data Platform (CDP) software allows contact centers (and other business models, for that matter) to pull in customer data from any channel, system, or data stream to build a unified customer profile.
Amity
JULY 18, 2016
Specifically -- and especially -- if you are a SaaS company, there are several articles, whitepapers, webinars and blog posts that state how critical Customer Success is to your company’s survival. WHAT is SaaS Customer Success? You’ve probably read your fair share of information online about Customer Success.
Amity
JULY 18, 2016
Specifically -- and especially -- if you are a SaaS company, there are several articles, whitepapers, webinars and blog posts that state how critical Customer Success is to your company’s survival. WHAT is SaaS Customer Success? You’ve probably read your fair share of information online about Customer Success.
Amity
JULY 18, 2016
Specifically -- and especially -- if you are a SaaS company, there are several articles, whitepapers, webinars and blog posts that state how critical Customer Success is to your company’s survival. WHAT is SaaS Customer Success? You’ve probably read your fair share of information online about Customer Success.
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