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19 Important VoIP Features (Every Modern Business Needs)

JustCall

The technology brings a plethora of rich features that can empower sales and customer support teams to perform at their peak and enjoy limitless possibilities. VoIP Features for Sales and Customer Support Teams. Conference call. Sales Dialers: A Must-Have VoIP Feature. What is a sales dialer?

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25 Tips & Best Practices for Identifying the Best Call Center Services

Callminer

“Most call center service providers categorize their offerings into outbound and inbound calling services. Outbound is ideal for businesses that need assistance reaching customers. Inbound services provide customer assistance and technical support for programs and software. Go to a call center conference.