Coaching Customer advocacy Surveys Technical Support 
SmartKarrot
DECEMBER 14, 2022
Assist in meeting channel partner financial and KPI objectives through remote support and occasional in-market support. Improve customer service quality results by studying and evaluating processes. Coach, manage, and grow the Customer Success team as they scale. manage the technical support team.
SmartKarrot
MARCH 14, 2022
Evaluate and potentially implement improvements to the escalation processes for customer support issues. Coach and develop team members with a hands-on approach. Serve as your clients’ advocate internally by liaising with senior company leaders including sales, marketing, product, engineering, and support.
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