SmartKarrot

NOVEMBER 11, 2021

Work closely to manage and grow the current NA CS leaders (and the rapidly growing team of CS Coaches). Use creative problem solving to help customers reach their business goals and maximize the value they are getting from the services. Build deep relationships that turn your customers into power users and evangelists of the services.

Customer advocacy 19

Customer advocacy Technical Support Consulting Consulting 19

SmartKarrot

JULY 14, 2021

This is a “player/coach” role by design. Support team’s post-sales customer lifecycle activities including training, professional services, technical support, renewals, expansion, and advocacy. Enable customer interactions in a manner that establishes credibility and trust as a business advisor.

Customer advocacy 10

Customer advocacy Technical Support Finance Consulting 10

SmartKarrot

MARCH 8, 2022

An exceptional thought leader and a brilliant coach to thousands of executives, Allison Pickens, is a leading expert on recurring revenue growth. They then help the clients develop a customer-centric business strategy that increases customer loyalty and retention. Allison Pickens. Annette Franz. Daphne Lopes.

Chief Customer Officer 21

Chief Customer Officer Coaching Customer centricity SaaS 21